Adecco’s experienced bid team streamlined their bidding process and saved 50% of the time spent

An efficient workflow with unified qualification process

Adecco is one of Sweden’s largest recruitment and staffing companies. They are no strangers to public procurement – Adecco has a well-oiled bid team with a lot of experience. To change tools in an already efficient process wasn't exactly a no-brainer. But today, Adecco is extremely happy with the decision to move their process to Tendium.

Frida Eriksson, Head of Bid Sales at Adecco explains.

“We quickly saw the advantages of having everything gathered in one place in Tendium. In the past, we have worked in several different tools during the qualification phase – one place for monitoring, another for downloading documents, and a third for working on the qualification. After that we moved all information into our internal CRM system.”

As Frida explains, their previous process was divided into several different phases, making the process slower, more complex and difficult to manage. Things are going much smoother today, as Adecco’s qualification process has become faster, easier and clearer with Tendium.

Frida describes how Adecco’s workflow after the switch to Tendium is now completely integrated through the qualification process – from initial monitoring, to reading tender documents, dividing the work within the team, assessment, and finally deciding which tenders Adecco want to bid on. 

“It's clear who's responsible for what. We can post comments directly on the platform and get a much better overview,” Frida says. “It saves an incredible amount of time.”

50% time saved in the qualification phase

The biggest win for Adecco is the amount of time they have saved by moving their process to Tendium - time they can now spend spend on creating even better bids. Frida estimates that Adecco has at least halved the time they spend on finding relevant tenders.

In addition to the pure efficiency gains of a cohesive qualification flow, Frida describes how seemingly small features in Tendium have a big effect in time savings and smooth workflows. She mentions, among other things:

• The overview they get by sorting new tenders as relevant and not relevant, knowing which new tenders have been scanned. 

• The timesaving by not having to go into the tender documents since it’s usually enough to read the automatically generated summaries to do an initial assessment. 

• The efficiency of tender documents being directly available in the platform which eliminates the need to download the documents elsewhere.

• The clarity of assigning a person responsible for each tender in the platform, instead of parallel communication threads on the side where tasks easily fall through the cracks or are forgotten.

• The simplicity of automatically getting summarised information about the procuring agency, instead of the detective work they previously had to do when transferring to the internal CRM system.

“It may appear to be quite basic stuff really. But it saves many, many minutes, just to have everything collected in one place. The workflow in Tendium has made our processes more efficient and more transparent.”

For a team that handles many procurements per year, it will be a big efficiency gain. A halved time effort to find relevant tenders frees up more time for what the bid team really wants to focus on – writing good bids.

Adecco recommends Tendium to everyone in public sector sales

Adecco is incredibly satisfied with the switch to Tendium, and Frida has already recommended the platform to several people.

“I would recommend Tendium to anyone who sells to the public sector. Especially everyone who has a larger share of interesting procurements in the public sector, specifically because it saves so much time.”

Frida understands that it can feel scary for seasoned bid teams to change from a platform they may have worked with for many years and where established processes are set.

“There is security in the fact that this is how it has always been. But for my team, the switch to Tendium really exceeded all expectations, in terms of how quickly we got into it and how easy it is to work with. We have also received fantastic service from Tendium which made it incredibly easy to get started. We immediately felt that it worked very well.”

Adecco’s tender team knows what they are talking about. In 2021, they were named innovators of the year within their company, and together with Tendium, they continue the journey towards being tomorrow’s best bid team.