Dedicare, the Nordic’s largest recruitment and staffing company within healthcare and social services, has streamlined their once time-consuming and manual process for public sector sales.
Dedicare’s new workflow in Tendium enables them to quickly identify the right opportunities and submit more, and stronger, bids:
- Bid texts can now be created in just one hour instead of an entire day
- Was the only bidder to receive top marks in a tender evaluated solely on quality
- Can quickly find the right opportunities and submit more bids
Background: A manual and time-consuming process
Previously, identifying relevant tenders and writing bids was a manual, labor-intensive process. Bid Manager Emma Stålkrona had to spend countless hours sorting through irrelevant tenders, downloading documents, reviewing requirements, checking off checklists, and rewriting bid content from lengthy templates. When time was short, Dedicare had to pass on certain opportunities.
Challenges:
- Wading through large volumes of irrelevant tenders
- Valuable opportunities deprioritised due to lack of time
Solution: A workflow boosting win rates
With Tendium, Emma now manages the full process – from tender monitoring to bid creation – in a cohesive and efficient workflow. Instant summaries of key details in tender documents speed up assessments. Once the right opportunity is identified, Emma can get started with a proposal draft quickly by automatically creating tasks based on the tender documents.
Emma describes how she’s now creating bid texts with the click of a button. In the past, she had to copy and paste from lengthy standard-text documents and manually rewrite them. Today, she generates a draft tailored to Dedicare’s own data, ready for refinement.
Improvements:
- Auto-generated bid texts based on Dedicare’s internal information
- Smart monitoring profile catching the right tenders
- AI-powered summaries of relevant requirements and terms
Result: Top scores in quality-evalutions
“We responded to a tender recently that was evaluated solely on quality. I created the texts in Tendium, and we received full marks. We were the only supplier to do so.” – Emma Stålkrona
Since starting to use Tendium, Dedicare has significantly boosted their capacity. The new workflow enables them to submit more – and better – bids. Emma can manage ten proposals simultaneously, and have more time for refining the quality of each submission. Last year, they submitted just over 80 bids, and by mid-year, they’re already approaching that number again.
In a recent quality-evaluated tender, Dedicare was the only supplier to earn top scores – with the bid written entirely in Tendium.
Results:
- Bid texts can now be written in one hour instead of a full day
- Only bidder to receive top marks in a tender evaluated solely on quality
- More opportunities pursued – without compromising on quality
- More time to fine-tune each bid before submission
“Our industry is tough right now. Having a reliable system, and the ability to secure contracts with major buyers, makes a huge difference. It’s incredibly important for us.” – Emma Stålkrona
